By opening an account or placing a wager with Snatch Casino, you enter into a legally binding contract with us. These terms govern your access to our services and every transaction you conduct. You are agreeing to be bound by the obligations set out herein, and we accept a corresponding duty to act fairly and in compliance with applicable law. If you do not understand these terms, you should seek independent advice before proceeding with any account activity.

We reserve the right to amend these terms at any time to reflect changes in legislation or operational requirements. When we make such changes, we will notify you through the account dashboard or by email. Your continued use of the site after the effective date of the amendment constitutes your acceptance of the new terms. We do not withdraw the right to amend unilaterally, but we always seek to maintain transparency regarding the nature of these changes.

The contract is formed between you and the entity operating Snatch Casino on the date you register. Each section below details specific obligations that attach to that relationship. In the event of any conflict between these terms and other documents, these terms shall prevail unless otherwise stated in writing. You acknowledge that we have no obligation to explain the legal consequences of each provision, though we strive to draft this document in clear and accessible language.

This agreement is not transferable to any third party without our prior written consent. You may not assign your rights or delegate your duties under this contract. Any attempt to transfer your account to another person will be treated as a breach of this section. We retain the discretion to reject any such assignment or to close the account and return any remaining balance if the transfer is attempted.

We are legally required to verify your identity and, in some cases, the source of your funds. You must provide valid documentation such as a passport or driving licence to confirm your identity. Without this verification, we cannot comply with anti-money laundering laws and will suspend your account access.

We may request additional information regarding your financial situation if we deem it necessary. This ensures that the funds you use to gamble are legitimate and not linked to criminal activity. You must cooperate with us and provide these documents within a reasonable timeframe. Persistent failure to provide required documentation allows us to close your account and return any verified balance.

Verification is a one-time process for most players, but we reserve the right to re-verify your account at any time. This protects both you and us from fraud and identity theft. We treat all documents with strict confidentiality and process them in accordance with our privacy policy. If you refuse to undergo verification, we cannot continue to offer you our services.

We may also verify your address using a utility bill or bank statement. This confirms that you are residing in a location where we are permitted to offer our services. If the address on your documents does not match your profile, we will ask for clarification. We do not accept PO boxes for address verification purposes.

All deposits must be made using a payment method registered in your name. We do not accept funds from third parties or payment methods that are not in your name. This is a strict requirement to prevent money laundering and to ensure that the funds belong to you. You must use Visa, Mastercard and Skrill for funding your account.

Withdrawals are processed using the same methods used for deposits wherever possible. In some cases, we may offer alternative withdrawal methods such as Bank Transfer and Skrill if the original method is unavailable. We do not accept credit cards for withdrawals due to regulatory restrictions. All transactions are subject to standard banking processing times.

You must maintain a minimum balance to keep your account active. If your account balance falls below CHF 20, we may consider the account dormant after a specific period of inactivity. We may charge a dormancy fee after 12 months of non-use if no funds are added. This fee is deducted from your remaining balance until the account is closed or reactivated.

We do not extend credit to any player under any circumstances. All wagers must be funded with real money deposited into your account. You cannot use credit cards to fund your account if they are not supported by Visa, Mastercard and Skrill. We also do not allow you to withdraw funds that are part of a bonus until the wagering requirements are met.

Bonuses and promotions are subject to additional terms that supplement these conditions. You must read and understand the specific rules before accepting any offer. Failure to comply with the bonus terms will result in the forfeiture of the bonus and any winnings derived from it. This includes the CHF 480 which is subject to a wagering requirement.

Bonus funds remain the property of Snatch Casino until you have satisfied the staking conditions. You may only withdraw the winnings generated from the bonus after meeting the required play-through. The bonus funds themselves cannot be withdrawn until the requirements are completed. We do not allow you to withdraw the bonus before the conditions are met.

We may void any bonus or winnings if we detect irregular play or abusive behaviour. This includes using bonus funds to place wagers that are designed to clear the requirement with minimal risk. Coordinated claiming across multiple accounts is also considered abuse of the system. We reserve the right to identify and penalise such behaviour at our discretion.

The wagering multiplier and game contribution rates vary by promotion. You must check the specific terms associated with each offer before claiming. Some games contribute 100% towards the requirement, while others contribute 0%. High volatility games may not contribute at all towards the wagering. We advise you to read the full promotional terms carefully.

In the event of a technical malfunction or obvious error, we will void the affected wagers immediately. This includes mispriced odds or system failures that result in incorrect payouts. We are not liable for any losses incurred as a result of these errors. You must report any such errors to us immediately upon discovery.

We reserve the right to suspend or close your account at any time without notice. This includes situations where we suspect fraud, money laundering or other prohibited conduct. We may also close your account if you fail to comply with these terms. If your account is closed, we will return any remaining balance to you.

You have the right to close your own account at any time by contacting customer support. You may also use the responsible gaming tools to self-exclude for a set period. This action is irreversible once the self-exclusion period has begun. We take player protection seriously and respect your decision to stop playing.

If you close your account, you forfeit any unused bonus funds or pending bets. We will process any outstanding withdrawals before closing the account. However, you may not be able to reopen the account in the future. We keep records of your activity for a minimum period to comply with regulatory requirements.

We are liable only to the extent permitted by law and this agreement. We do not accept liability for indirect or consequential damages. This includes losses arising from data breaches or technical failures that are beyond our control. You agree to hold us harmless from any claims arising from your use of the site.

In the event of a dispute, you must contact our support team to resolve the issue. If the matter is not resolved within 30 days, you may refer it to an independent dispute resolution body. This process is free of charge for you. We will cooperate fully with any investigation conducted by the regulator.

This agreement is governed by the laws of the jurisdiction in which Snatch Casino holds its licence. Any legal proceedings must be brought in the courts of that jurisdiction. We are subject to the oversight of the relevant gambling commission. You are required to comply with all applicable laws in your jurisdiction.

Severability applies to this agreement. If any provision is found to be invalid or unenforceable, the remaining terms remain in full force. This ensures that the contract continues to operate effectively even if parts are challenged. We strive to draft these terms to be robust and legally sound at all times.